Frequently Asked Questions (FAQ's)You may also wish to view
Terms and Conditions for further information
Is buying on your website safe? 
Of course. Paying by credit/debit card uses a secure connection (SSL encryption technology) operated by
PROTX, who are the UK's leading independent secure payment gateway providers. Card processing is undertaken by Streamline (part of The Royal Bank Of Scotland Group Plc), one of the leading secure payment solutions. We at designer-home-interiors.com have no access whatever to the card details that you enter. We offer a no-quibble returns policy, which is in addition to your Statutory rights (UK). Any personal information we hold is securely held and will not be passed to third parties without your consent.
How soon will I receive the goods I have ordered?
Please allow normally 5 working days (UK) or 10 days (elsewhere). We hold large stocks, but in the rare event of items being out of stock, you will be informed by e-mail of the expected despatch date. Your card will only be charged when goods are despatched.
You may cancel out of stock items at any time up to the day before despatch date.
What happens if I don't like my goods when they arrive?
We are very confident in the quality of our products, and have carefully constructed this website to give you as much information, and to provide you with high quality images prior to making your purchasing decision. However, if you are not entirely satisfied with your purchase, please return it within 14 days of receipt in its original condition and packaging and we will make a full refund (see our RETURNS POLICY)
What is the guarantee on your products?
Our goods are guaranteed for a minimum of 12 months from date of purchase against faulty materials or workmanship. With care and in normal use, we confidently expect that they will last much longer. Some individual products may have a longer guarantee; if so, this will be made clear in the written details of the product as shown on this site.
You may also wish to view
TERMS AND CONDITIONS for further information.
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